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About Vidar

How much time do you need to ship the product?

Our lead time is generally 6-8 weeks, which is exceptional in this industry. The exact time depends on the required quantity as well. To get precise timing for your project, please contact us.

What countries do you deliver to?

We ship to every country that does not have any shipping restrictions to receive items from the EU.

Optionally, we provide EXW shipping parity. In this case, the goods are handed over to your carrier at our warehouse in Hungary.

Where do you manufacture the camera?

We develop, manufacture, and assemble the camera in Hungary, a European Union member state. Our factory includes our own PCB machines and robotized assembly lines, which differentiate us from other vendors. The flexible lead times, outstanding assembly quality, and the simple, future-proof internal design are just some advantages.

What certificates does the product have?

Vidar is compliant with multiple standards: CE, FCC, UL, ROHS, ONVIF, IP67, and IK10.

What’s in the box and what else will I get?

The Vidar package includes the camera, its mounting bracket, and the camera shield. You will also get access to several detailed product manuals, tutorial videos, and our efficient support services to help your installation and integration process.

What are the warranty terms?

The product comes with three years of repair/replacement warranty, with free* firmware upgrades.

* Applicable as long as the product is in mass production or until the warranty expires – whichever is later.

Is it possible to order customized configuration?

Yes, we are happy to evaluate special requirements. Feel free to contact us if you need something other than the five standard models.