{"id":1311,"date":"2020-04-30T13:44:45","date_gmt":"2020-04-30T13:44:45","guid":{"rendered":"https:\/\/adaptiverecognition.com\/case-studies\/these-singaporean-banks-redefine-the-usage-of-atms\/"},"modified":"2025-11-26T12:14:16","modified_gmt":"2025-11-26T12:14:16","slug":"these-singaporean-banks-redefine-the-usage-of-atms","status":"publish","type":"case-study","link":"https:\/\/adaptiverecognition.com\/pl\/case-study\/these-singaporean-banks-redefine-the-usage-of-atms\/","title":{"rendered":"Te singapurskie banki na nowo definiuj\u0105 spos\u00f3b korzystania z bankomat\u00f3w"},"content":{"rendered":"<p>Bankomaty s\u0105 cz\u0119\u015bci\u0105 naszego otoczenia od tak dawna, \u017ce wi\u0119kszo\u015b\u0107 z nas nie pami\u0119ta ju\u017c, co oznaczaj\u0105 te trzy litery. Automated Teller Machine \u2013 urz\u0105dzenie, w kt\u00f3rym mo\u017cemy wyp\u0142aci\u0107 got\u00f3wk\u0119 z naszego konta bankowego bez konieczno\u015bci umawiania wizyty w oddziale. Przez lata korzystali\u015bmy z tradycyjnych bankomat\u00f3w i nie spodziewali\u015bmy si\u0119, jak wiele wi\u0119cej mog\u0142yby oferowa\u0107 \u2013 je\u015bli wesprze\u0107 je innowacj\u0105.<\/p>\n\n\n\n<h2 class=\"wp-block-heading h4\" id=\"h-quick-project-facts\">Szybkie informacje o projekcie<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lokalizacja: Singapur        <\/li>\n\n\n\n<li class=\"translation-block\">Produkty: Combo Smart Kiosk passport reader<\/li>\n\n\n\n<li>Kluczowa funkcjonalno\u015b\u0107: samoobs\u0142ugowa weryfikacja klienta    <\/li>\n\n\n\n<li>Rok instalacji: 2017\u20132020<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading h4\" id=\"h-atm-vs-vtm\">ATM vs. VTM<\/h2>\n\n\n\n<p> Aby zrozumie\u0107 przysz\u0142o\u015b\u0107 bankomat\u00f3w, najpierw zdefiniujmy VTM: oznacza Video Teller Machine \u2013 czyli bankomat, ale inteligentny, z po\u0142\u0105czeniem wideo na \u017cywo i rozszerzon\u0105 funkcjonalno\u015bci\u0105.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"281\" src=\"https:\/\/adaptiverecognition.com\/wp-content\/uploads\/2020\/04\/id-scanners-in-DBS-ATM_text-2048x562-1-1024x281.png\" alt=\"\" class=\"wp-image-7627\" srcset=\"https:\/\/adaptiverecognition.com\/wp-content\/uploads\/2020\/04\/id-scanners-in-DBS-ATM_text-2048x562-1-1024x281.png 1024w, https:\/\/adaptiverecognition.com\/wp-content\/uploads\/2020\/04\/id-scanners-in-DBS-ATM_text-2048x562-1-300x82.png 300w, https:\/\/adaptiverecognition.com\/wp-content\/uploads\/2020\/04\/id-scanners-in-DBS-ATM_text-2048x562-1-768x211.png 768w, https:\/\/adaptiverecognition.com\/wp-content\/uploads\/2020\/04\/id-scanners-in-DBS-ATM_text-2048x562-1-1536x422.png 1536w, https:\/\/adaptiverecognition.com\/wp-content\/uploads\/2020\/04\/id-scanners-in-DBS-ATM_text-2048x562-1-18x5.png 18w, https:\/\/adaptiverecognition.com\/wp-content\/uploads\/2020\/04\/id-scanners-in-DBS-ATM_text-2048x562-1.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Opr\u00f3cz standardowej funkcjonalno\u015bci bankomatu klienci maj\u0105 dost\u0119p do wszystkich wymienionych dodatkowych us\u0142ug, a jedyne, czego potrzebuj\u0105, to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>odby\u0107 rozmow\u0119 wideo<\/li>\n\n\n\n<li>zidentyfikowa\u0107 si\u0119 przy urz\u0105dzeniu<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading h4\" id=\"h-self-service-identification\">Samoobs\u0142ugowa identyfikacja: \u2713<\/h2>\n\n\n\n<p class=\"translation-block\">Wkraczamy do procesu na etapie identyfikacji, poniewa\u017c nasze czytniki Combo Smart Kiosk passport reader s\u0105 zintegrowane z kioskiem. Modele te zosta\u0142y zaprojektowane specjalnie do zabudowy, oferuj\u0105c bardzo szybkie odczytywanie i uwierzytelnianie lokalnych dokument\u00f3w to\u017csamo\u015bci oraz paszport\u00f3w mi\u0119dzynarodowych. Jedn\u0105 z zalet tej technologii jest mo\u017cliwo\u015b\u0107 samoobs\u0142ugowego u\u017cycia: skanery te idealnie pasuj\u0105 do procedury ATM \/ VTM, poniewa\u017c ka\u017cdy mo\u017ce z nich korzysta\u0107 i potwierdzi\u0107 swoj\u0105 to\u017csamo\u015b\u0107 w kilka sekund, bez specjalistycznej wiedzy.<\/p>\n\n\n\n<p>Ta innowacja pozwala klientom korzysta\u0107 z us\u0142ug:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>bez umawiania wizyty<\/li>\n\n\n\n<li>bez oczekiwania w oddziale banku<\/li>\n\n\n\n<li>nawet wtedy, gdy bank jest zamkni\u0119ty.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"ID reader - Kiosk Smart - universal ID reader for built-in use - Adaptive Recognition\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/rNolQrW8V5k?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"text-align: center; padding: 20px 0px\">\n<a href=\"\/pl\/products\/combo-smart-kiosk-egate-passport-reader\/\" class=\"button-small\"><br \/>\n<span class=\"button-text-small\">Dowiedz si\u0119 wi\u0119cej o Combo Smart Kiosk<\/span><\/p>\n<div class=\"circle-small\">\n<span class=\"arrow-small initial-arrow-small\"><i class=\"fa fa-arrow-right\"><\/i><\/span><br \/>\n<span class=\"arrow-small hover-arrow-small\"><i class=\"fa fa-arrow-right\"><\/i><\/span>\n<\/div>\n<\/a>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-cost-efficiency-and-customer-convenience-a-win-win-strategy-for-banks\">Cost Efficiency and Customer Convenience: A Win-Win Strategy for Banks<\/h2>\n\n\n\n<p>\"Efektywno\u015b\u0107 kosztowa i wygoda dla klient\u00f3w: strategia korzystna dla bank\u00f3w\nCho\u0107 jest to du\u017ca korzy\u015b\u0107 dla klient\u00f3w, bank mia\u0142 wiele motywacji przy wdra\u017caniu tej funkcji \u2013 w tym r\u00f3wnie\u017c zwi\u0105zanych z kosztami. Koszty pracy i wynajmu powierzchni biurowych s\u0105 bardzo wysokie \u2013 i stale rosn\u0105. Dlatego bank chcia\u0142 znale\u017a\u0107 spos\u00f3b, aby lepiej obs\u0142ugiwa\u0107 swoich klient\u00f3w bez konieczno\u015bci fizycznej obecno\u015bci w oddziale w godzinach pracy. Okaza\u0142o si\u0119 to rozwi\u0105zaniem korzystnym dla obu stron: prost\u0105 us\u0142ug\u0105 zar\u00f3wno dla banku, jak i dla klient\u00f3w.\"<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"DBS - Video Teller Machine\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/XObSOX1Vzy4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading h4\" id=\"h-pioneering-innovation-dbs-bank-s-breakthrough-and-its-industry-wide-impact\">Pionierska innowacja: prze\u0142om banku DBS i jego wp\u0142yw na ca\u0142\u0105 bran\u017c\u0119<\/h2>\n\n\n\n<p>Technologia ta zosta\u0142a po raz pierwszy wprowadzona przez DBS Bank w Singapurze w 2017 roku, dzi\u0119ki silnej wsp\u00f3\u0142pracy mi\u0119dzy Adaptive Recognition Singapore, GRG Banking oraz DBS Bank (w tym POSB Bank).<\/p>\n\n\n\n<p>Od tamtej pory innowacja zacz\u0119\u0142a wp\u0142ywa\u0107 r\u00f3wnie\u017c na innych: na przyk\u0142ad OCBC Bank planuje nowe wdro\u017cenie w 2020 roku. Z dum\u0105 informujemy, \u017ce w tym projekcie u\u017cywane s\u0105 te same czytniki Combo Smart Kiosk passport reader. Wkr\u00f3tce pojawi\u0105 si\u0119 kolejne aktualizacje, a do tego czasu mo\u017cecie dowiedzie\u0107 si\u0119 wi\u0119cej o projekcie z tego filmu:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-do-you-have-a-similar-project-in-mind\">Masz na my\u015bli podobny projekt?<\/h2>\n\n\n\n<div style=\"text-align: center; padding: 20px 0px\">\n<a href=\"\/pl\/contact-us\/\" class=\"button-small\"><br \/>\n<span class=\"button-text-small\">Dowiedz si\u0119, w jaki spos\u00f3b mo\u017cemy Ci pom\u00f3c<\/span><\/p>\n<div class=\"circle-small\">\n<span class=\"arrow-small initial-arrow-small\"><i class=\"fa fa-arrow-right\"><\/i><\/span><br \/>\n<span class=\"arrow-small hover-arrow-small\"><i class=\"fa fa-arrow-right\"><\/i><\/span>\n<\/div>\n<\/a>\n<\/div>\n\n\n\n<p>\u0179r\u00f3d\u0142a: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.dbs.com\/newsroom\/DBS_POSB_launches_Singapores_first_video_teller_machines_across_nine_locations\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.dbs.com\/newsroom\/DBS&#8230;<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.posb.com.sg\/personal\/deposits\/bank-with-ease\/digital-lobby\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.posb.com.sg\/personal\/deposits\/bank-with-ease\/digital-lobby<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Mo\u017cliwo\u015bci bankomat\u00f3w nie s\u0105 ju\u017c takie, do jakich byli\u015bmy przyzwyczajeni \u2013 dzi\u015b oferuj\u0105 znacznie wi\u0119cej.<\/p>","protected":false},"featured_media":15260,"template":"","industry-for-case-study":[36],"product-category-for-case-study":[46],"region-for-case-study":[29],"class_list":["post-1311","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","product-category-for-case-study-id-verification","region-for-case-study-asia-pacific"],"acf":{"case_study_hero_big_image":15261,"client_name":"DBS (Development Bank of Singapore)","client_logo":7628,"about_the_client":"<a href=\"https:\/\/www.dbs.com\/\">DBS Bank<\/a>, founded in 1968 as The Development Bank of Singapore, is a leading financial services group in Asia, headquartered in Singapore. Operating across 18 markets, it offers a comprehensive range of services, including consumer banking, wealth management, and institutional banking. Recognized for its digital innovation, DBS has been named \"World\u2019s Best Digital Bank\" by Euromoney. The bank maintains strong credit ratings of \"AA-\" and \"Aa1,\" reflecting its financial stability.","tags_for_search_separate_with_comma___":"bank,singapore,dbs,ocbc,atm,kiosk,id,scanner,document,reader,passport,authentication,verification,identity,vtm,video,teller,machine,"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Singaporean Banks Redefine ATM Usage with VTM Innovation | Adaptive Recognition<\/title>\n<meta name=\"description\" content=\"Discover how Singaporean banks like DBS and OCBC are enhancing ATM services with VTM innovation and Combo Smart Kiosk passport readers for self-service verification.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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